This privacy notice provides you with details of how we collect and process your personal data through your use of our site https://www.lindaclarke.co.uk including any information you may provide through our site when you sign up to our newsletter or complete a client consultation form.
By providing us with your data, you warrant to us that you are over 13 years of age.
Linda Clarke is the data controller and is responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Our full details are:-
Full name of legal entity: Linda Clarke (sole trader)
E-Mail address: email@example.com
Postal address: 38 Sprats Barn Crescent, Royal Wootton Bassett, SN4 7JR, Wiltshire
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by e-mailing us at firstname.lastname@example.org
Below are our policies on how we collect data from you and which data we collect you from you:-
Client Consultation Forms
Identity Data may include your first name, last name, marital status, title, date of birth and gender.
Contact Data may include your home address, e-mail address and telephone numbers.
Health Data: The medical and emotional questions are required so that we can provide a holistic treatment for you.
Sensitive Data: We do not collect any sensitive data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation. We do not collect any information about criminal convictions and offences.
Financial Data is not collected
All payments are collected by BACS
Transaction Data may include details about payments made by yourself for treatments.
Your personal data will be stored and be accessible by Linda Clarke
Your information will not be shared to any third party companies.
We will only contact you with regards to Linda Clarke therapies and associated matters and will never send spam to you.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
Medical Malpractice requests that we keep consultation files on record for seven years once you have received your last treatment with Linda Clarke. After this date they will be digitally deleted. (no paper copies are kept by Linda Clarke)
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or medical requirements.
Your consultation forms are kept on file on a password protected computer.
Your files are not viewed or accessible by anyone other than Linda Clarke, unless consent is given by yourself to share with other therapists.
You can ask to view your client files at any given time.
We are committed to protecting your privacy.
This website is operated by Linda Clarke who is committed to protecting your personal information and will keep any information you provide safely and securely.
- Disclosing Information We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
- Webserver Logs For statistical purposes, we will gather certain information automatically and store it in log files. These log files contain standard information collected by web servers, such as client IP addresses, browser type, internet service provider (ISP), operating system, etc. This information is only used internally, and is not distributed or sold to a third party. We use this information, which does not identify individual users, to analyse trends, to administer the website and to gather demographic information about our user base as a whole.
You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu
Strictly necessary cookies – these cookies enable services you have specifically asked for.
Performance cookies – these cookies collect anonymous information on the pages visited.
Functionality cookies – these cookies remember choices you make to improve your experience.
Here is a summary of the 3rd-party cookies we use and why…
Cookie Family : Google Analytics
Cookie Use : These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited whilst on our site. Click here for an overview of privacy at Google or opt out of being tracked by Google Analytics across all websites. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Cookie Family : Facebook
This article explains how you can adjust how ads are targeted at you based on your activity.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org
- Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:-
Request access, correction and removal to your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/If you wish to exercise any of the rights set out above, please e-mail us at email@example.comIf you request access to your personal data, there will not be a fee unless the request is excessive.We try to respond to all legitimate requests within one month.
- Links to Third Party Websites
GDPR Data Flow
Data type: Identity Data: First Name Contact Data: E-Mail Address
Data Reason Newsletter to inform of events and marketing
Data Storage and Security: Password protected computer. Data Retention: until they unsubscribe or when they become lapsed.
Client Consultation Forms
Data Type: Identity Data: First name, Surname, DOB Contact Data: e-mail address, Home address, ‘phone number
Health data: Consultation Form, Financial Data: Collected once you are a client.
Data Reason: Consultations to enable an informed treatment to be given.
Data Storage and Security: Password protected computer Data Retention: 7 years after their last treatment for medical malpractice.
Data Type: Identity Data: First name, Surname Contact Data: E-Mail address
Data Reason: E-mail contact between client and Linda Clarke
Data Storage: Encrypted e-mails on password protected computer Data Retention: Until the e-mail has been dealt with and will no longer required